Kate Thomas, MLIS Resume

Manage and maintain a growing digital archive of more than 1,000 case files, court documents, audio recordings, and related materials, incorporating new resources weekly.

Design and maintain searchable digital collections, organizing materials by case and topic to improve information discovery and accessibility.

Develop and implement redaction and watermarking procedures to protect personally identifiable information (PII) and maintain responsible document-sharing practices.

Catalog and standardize digital resources to support accuracy, consistency, and efficient information retrieval.

Conduct research and develop comprehensive case overview resources featuring interactive timelines, curated reporting, court documents, multimedia materials, and other supporting information.

Research, write, and record premium educational podcast episodes focused on information literacy, media literacy, and complex legal and investigative topics.

Translate complex information into accessible educational resources designed to help audiences critically evaluate sources, understand context, and become more informed consumers of information.

Researched and drafted an organizational AI usage policy, collaborating with company leadership to incorporate legal team feedback and establish guidelines for responsible AI practices.

Co-produced COERCED: The Devotion and Death of Mica Francis Miller, reviewing previous investigative reporting, identifying and curating archival audio, and contributing to editorial planning, including episode topics and publication sequence. The series spent more than a week at No. 1 on Apple Podcasts' Top Series chart.

Independently manage LUNASHARK Media's website, overseeing content development, page design, publication, and ongoing maintenance to ensure timely and accessible information.

Develop digital content from concept through publication, incorporating research, copywriting, multimedia curation, and user-centered information organization.

Developed and maintained LUNASHARK's companion-content experience for Hulu's Murdaugh: Death in the Family, curating episode-specific news articles, court filings, archival media, photographs, timelines, and supplementary resources.

Established a consistent publishing structure for weekly companion content, verifying each episode's availability on Hulu before publishing corresponding resources to prevent spoilers.

Collaborated with an investigative journalist to develop a digital Who's Who bulletin board, contributing to editorial content and visual presentation while independently building and maintaining the website resource through weekly, spoiler-conscious updates.

Led the development and organization of LUNASHARK Media's Patreon content library, independently establishing its information architecture and migrating premium content from the company's website.

Created and maintain five curated content collections, including three regularly updated, topic-based podcast episode collections and two collections featuring case overviews and companion resources for Hulu's Murdaugh: Death in the Family.

Played a central role in the transition from Supercast to Patreon, coordinating member communications, assisting with subscription transfers, and troubleshooting technical, payment, and account-access issues.

Monitor membership conversion rates, coordinate subscription-link updates across digital platforms, and communicate migration progress to internal team members.

October 2022 - September 2023

Organized and managed day-to-day scheduling for the CEO and VP of Human Resources, while coordinating a global monthly Executive Team meeting and supervising a full-time Administrative Assistant.

• Coordinated logistics, prepared meeting slide decks, and troubleshot technology for monthly Executive Team meetings.

• Streamlined communication among 25+ Executive Team members by creating an MS Teams channel, improving collaboration based on team feedback.

Managed the professional development platform and served as an SME, designing training programs for employees in remedial and advancement pathways.

Oversaw quarterly All-Company meetings, including topic generation, slide deck creation, and facilitating MS Teams meetings.

Processed monthly expense reports for the CEO and myself.

June 2021 - October 2022

Provided administrative support for all projects across North and South America, collaborating with 20+ project managers simultaneously.

• Assessed pre-project access requirements and coordinated with project managers and the global scheduler to ensure compliance before team mobilization.

• Audited 150+ project workbooks for completion, logged results in the closeout dashboard, and compiled reports for the Director of North America Operations.

Assigned and tracked yearly compliance training for all North American team members, ensuring timely completion.

Managed the work-clothing program, including inventory, purchasing, and distribution.

Collected and maintained 300+ employee site-access documents (TWIC, passports, visas, etc.) in the company database.

February 2017 - June 2021

Supported the VP of Membership Development and Personal Training in daily operations and responsibilities.

Served as a Body Renew transition team member during the acquisition of two locations, handling phone calls and returning voicemails from transitioning members.

Co-created and launched a Virtual Personal Training program with 8 trainers and 50+ clients in response to COVID-19 shutdown; adapted the program for continued operation after reopening.

Oversaw day-to-day operations for the membership and personal training departments.

Processed payroll, commissions, and bonuses for 45+ personal training staff and audited payroll submissions for 30+ membership staff.

Mentored and supported membership coordinators, membership sales managers, personal trainers, and personal training managers by planning solutions, answering technical and procedural questions, and improving processes.

Conducted bi-weekly sales audits, monitored adherence to The Alaska Club sales process, and assisted in developing performance action plans.

Evaluated department performance by researching, collecting, and analyzing data, preparing daily, weekly, and monthly reports.

Maintained strong relationships with the membership and personal training teams by providing support, information, and guidance, while recommending strategies for increasing profit and service quality.

Standardized and managed recruiting efforts for Membership Sales department roles, including job postings, online management, and onboarding.

Collaborated with Marketing and Accounting departments as the central point of information for team members.

Facilitated community outreach and special events in partnership with the Marketing department to drive sales goals.

Maintained quality service by establishing and enforcing organizational standards.